COMPLAINT

Anybody can submit a verbal or written complaint to the Architects Registration Bureau concerning the way in which the Bureau has acted towards him or towards anybody else. A submitted complaint must contain:
a. the name and address of the complainant
b. the date
c. a specification of the conduct against which the complaint is being made.

The Architects Registration Bureau will grant the complainant an opportunity to be heard. The Bureau can appoint a Complaint Committee as referred to in Article 9.1.3 of the General Administration Act (in Dutch, ‘Algemene wet bestuursrecht’). In such a case the hearing will be conducted with the Complaint Committee. The complaint mechanism is subject to chapter 9 of the General Administration Act and to the Complaints Procedure of the Architects Registration Bureau.

> Complaints Procedure of the Architects Registration Bureau (in Dutch)
 

OBJECTION

If an interested party does not agree with a decision taken by the Architects Registration Bureau, he may object to this decision by the Architects Registration Bureau by submitting a written objection within 6 weeks. The written objection must be signed and contain:
a. the name and address of the applicant
b. the date
c. a specification of the decision against which an objection is being made and, if possible, a copy of this decision
d. the grounds for the objection.

The Architects Registration Bureau will grant the applicant an opportunity to be heard. The Architects Registration Bureau can appoint an Objection Committee as referred to in Article 7:13 of the General Administration Act. In such cases the hearing is conducted with this Committee.

 

APPEAL

If an interested party does not agree with a decision taken by the Architects Registration Bureau in response to an objection, he may appeal in writing to the Dutch Trade and Industry Appeals Tribunal (‘College van Beroep voor het bedrijfsleven’). No appeal can be made against a decision concerning the knowledge or ability of a candidate as referred to in Article 8:4, third clause, section b of the General Administrative Act. The written appeal must be signed and contain:
a. the name and address of the applicant
b. the date
c. a specification of the decision against which an appeal is being lodged and, if possible, a copy of this decision
d. the grounds for the appeal.

Bureau Architectenregister
Postbus 85506
2508 CE DEN HAAG

Visit by appointment only